RAISING THE BAR ON CUSTOMER SERVICE WITH MADE FOR TRADE

Ever since Made for Trade was incorporated in 1979, quality service has been an important part of the company ethos. The simple recipe of the best products available, at the best prices, backed up with the best service were the building blocks to MFT’s success and they still form the mission statement of the company some 42 years later.

Now I’m sure you have all been in a position where you have received poor service, and sadly it’s not uncommon

MORLEY GLASS & GLAZING MAKES MILESTONE DONATION WITH GREENVISION FUND

Morley Glass and Glazing has made its 10th donation to local sustainable projects with its GreenVision Fund.

The integral blind company’s generous fund uses money generated by the CRUSH recycling scheme to benefit local communities and the environment. Each donation of up to £500 helps community groups or schools that wish to create green spaces or sustainable projects to bring their ideas into fruition.

The 10th beneficiary is Flourishing Families Leeds, which works to combat food poverty/poor nutrition, supports family literacy and helps tackle the challenges faced by primary school-aged children living in deprivation through activity-based mentoring.

Richard Colbrook from Flourishing Families said:...

“WHEN I GROW UP, I’D LIKE TO DESIGN DOOR AND WINDOW SYSTEMS” – WAS THE STATEMENT NO CHILD EVER SAID TO THEIR CAREERS ADVISOR

Engineering is a broad term and sticking your neck out you could say it’s a career that young people usually get involved in from an early fascination with vehicles. Bikes, cars, planes, trains and the plethora of parts and systems that make them work. Whether right or wrong about the primary drivers one thing is certain Brunel didn’t lie...

EPWIN WINDOW SYSTEMS WIDENS COMMERCIAL TRAINING OPPORTUNITIES

Epwin Window Systems has launched additional new training courses to support fabricators who are members of its Approved Commercial Manufacturers scheme. Katie Allman, Commercial Marketing Manager at Epwin Window Systems, commented: “ACM members have access to wide-ranging commercial support to help them extend their knowledge, drive best...

Epwin Window Systems gears up for the GMF 100 cycling challenge

Epwin Window Systems’ six-man team is undertaking final preparations before taking part in GM Fundraising’s GMF 100 cycling challenge on Sunday 8th August. The charity event will raise vital funds for Hope House Children’s hospices, which provides palliative care for children with life-limiting conditions and support for their families.

Between them, the team members will cycle 100 miles, starting and finishing from Epwin Window Systems’ headquarters in Telford, Shropshire.

The Epwin Window Systems team will be lining up alongside 85 other riders from twelve industry companies who will all be taking on the team challenge from their respective head offices.

VALUE ADDED FEATURES FROM ONSITE 7 JOB MANAGEMENT SOFTWARE

Onsite 7 is the simple but incredibly powerful cloud-based system that is fast gaining a reputation for being the easiest and most comprehensive job management system on the market. But as Rhys Hoddinott, CEO at Onsite 7 says, there’s a lot more to it than first meets the eye. “Onsite 7 is job management software that was built for installing companies by industry experts who had worked directly...

Stellar sustainability credentials

With the government’s 2050 net zero target, sustainability is a critical issue across our industry. Phil Parry, Business Development Director at Epwin Window Systems, has been discussing the sustainability credentials of the Stellar aluminium window and door system and how the multi...

HAFFNER SUPPORTS FIT SHOW RESCHEDULING

Following the rescheduling of the FIT Show to May 2022, industry machinery specialist Haffner has said it’s in full support of the decision. Dave Thomas, Managing Director at Haffner, said: “We’re obviously disappointed the event has been postponed. However, it’s clearly the sensible thing to do and we’ll look forward to returning to face-to-face exhibiting in May 2022.”

The show has been postponed until Spring 2022 when the organisers believe the majority of the UK will have been vaccinated, supply chain issues will have started to ease and there will be more certainty around large-scale events. Dave commented: “The safety of...

MERCURY LAUNCHES THEIR NEW WEBSITE

Specialist fabricator, Mercury Glazing Ltd has just launched its new website, mercuryglazing.co.uk. The new improved site has been designed to showcase their comprehensive range of durable PVC-U and aluminium window and doors, suitable for both commercial and residential properties.

Visitors canSpecialist fabricator, Mercury...

HIGH RISE SOLUTION FROM EPWIN WINDOW SYSTEMS

Replacing windows on high rise blocks is typically an expensive, time-consuming operation with plenty of scheduling challenges. But with Optima and Elite 70 commercial windows from Epwin Window Systems, it’s a different story.

Lance Clarry, Head of Specification Sales at Epwin Window Systems, explains: “Both our Optima and Elite 70 window systems...

SALES GROWTH FOR THE TRIED AND TRUSTED TRISYS™ GLAZING CASSETTE FROM ODL EUROPE

ODL Europe has reported continued sales growth for its tried and trusted TriSYS™ glazing cassette. Nathan Barr, Managing Director of ODL Europe, explains: “TriSYS™ is the market-leading composite door glazing system for a reason. It’s packed with innovative features that make assembly quick and easy while still delivering outstanding quality to our customers. We’ve seen unprecedented demand in recent months and continue to build up healthy stock levels using our in-house injection moulding capabilities as we continue to supply our growing customer base.”

The speed and ease of fitting are down to TriSYS™ intelligent design which consists of just three...

SECONDARY GLAZING NOISE REDUCTION DELIGHTS RADIO BROADCASTER

“I just cannot believe how quiet it is” exclaimed a radio broadcaster to his wife after secondary glazing manufactured and supplied by Granada Glazing was installed throughout their period Buxton property to improve thermal efficiency and reduce external noise.

BBC radio producer Stephen Shipley, who has retired but continues to record...

FENTRADE ALUMINIUM DOUBLES ITS MANUFACTURING CAPACITY

Aluminium trade fabricator Fentrade has just doubled its manufacturing capacity to keep pace with growing demand. Chris Reeks, Director of Fentrade, said: “We’re a young business that’s growing fast, so when the lease for the unit next door to ours came up, the opportunity was too good to miss.

PROFILE 22’S OPTIMA WINDOWS HELP TRANSFORM ICONIC CEMETERY LODGE

Profile 22 fabricator, A & D Joinery Ltd, has recently manufactured and fitted 43 new arched Optima windows for the sympathetic landmark refurbishment of Hindley Cemetery Lodge in Hindley, Greater Manchester.

The sensitive importance of Hindley Cemetery Lodge meant the new windows needed to complement the existing historic building design. Furthermore, the homeowner was keen to preserve the original building architecture and the windows needed to fit into the double-arched stone façade of the building.

Following a detailed feasibility study undertaken by A & D Joinery...

LEKA SYSTEMS REPORTS 100% YEAR-ON-YEAR SALES GROWTH

Leka Systems has just reported 100% year-on-year sales growth. Managing Director Rhys Hoddinott said: “We’re delighted to be reporting such strong sales growth because it means we are helping our customers to secure more business than ever before.”

Rhys says that demand for his company’s Warm Roof remains strong, but it’s the Leka Xi...

Efficiency is key with Sheffield Window Centre

Established nearly five decades ago, family-owned and operated fenestration company Sheffield Window Centre is a well-recognised, well-respected Yorkshire business. Known for its commitment to high-quality finishes and courteous yet efficient customer services, Sheffield Window Centre (SWC) prides itself on being the local double-glazing company that families can trust.

Being in operation for so long means the...

Liniar Strengthens Service and Support with Customer Relations team

Building long-lasting relationships with customers is important for any business, leading to both customer retention and long-term growth. For industry-leading PVCu systems company Liniar, Customer Service has long been one of the markers of its success – which is now set to bring even more customer benefits, with the introduction of a Customer Relations team to develop and enhance customer satisfaction and loyalty.

Already known for its comprehensive programme of customer support, including structural and thermal calculations, technical guidance and marketing materials, Liniar has built strong foundations to maintain and improve its service levels. Following customer feedback and a keen desire...

91 RIDERS SIGN UP FOR GM FUNDRAISING’S GMF100 CYCLING CHALLENGE

Industry charity fundraiser GM Fundraising has announced that 91 riders have now signed for their new GMF100 cycling challenge, which is taking place on Sunday 8th August, 2021. All funds raised will go to Hope House Children’s Hospices, which provides palliative care for children with life-limiting conditions and support for their families, both on site and in their homes.